Help and support

Plus renews automatically until you cancel. If you bought it on an iPhone, go to Settings › your name › Subscriptions. On Android, open Google Play › Payments and subscriptions › Subscriptions. On the web, open Settings › Plan › Manage or cancel. Plus stays on until the end of the period you paid for.

Open Settings › Plan and tap Restore purchases. Sign in with the same account you used to buy it.

Open Settings › Your account › Delete my account. You'll confirm with your password. Your name, email, and personal data are removed right away. Messages and records you already shared stay in your family's record, labeled Former member, because the other parent keeps that record too.

Yes. Pick the topic Delete my account or data below and tell us the email on your account. The full steps, and what's kept, are on the Delete your account page at /delete-account.

Settings › Your account › Download my data gives you your own data. Export gives you the family record as verified PDFs or an offline copy.

Press and hold a message, then choose Report or Block. Blocking stops notifications and folds their messages away, but nothing is deleted from the record. For a protective order, turn on protective order mode in Safety.

Messages, the calendar, records, basic exports, and safety tools are free for both parents. Plus adds court tools and more, and one payment covers the whole family. The invited parent never pays.